Search Hotels & Resorts in Thailand Guest reviews for Amari Atrium Bangkok  Booking service using Web Sawadee was flawless and had no trouble. Once you get your reservation confirmation mail you can take that mail straight to the hotel and they will have the details with them. You might face some trouble if you try to confirm the reservation with the hotel and if only language you can opt for is english ( not thai). Thais love their own language and are not so fluent in English. You need to speak slowly and on many occasions break the sentence into word fragments to make them understand. Eg Your service was very good and I liked it. --> Your service - very goooood - I Like. , May 21, 2012
by Prasun Kumar Dhar Visit Date:May 18, 2012 Room: Service: Facilities: Location: "The hotel made my honeymoon stay awesome as I got an auto upgrade to the Executive Lounge because the hotel was overbooked the day I came. The lounge was on the 23rd floor and a corner room with a magnificent city view, nice dining hall , drawing room. All the rooms were very spacious and service wa s prompt. Also, staffs here are rather fluent in English so did not face much language issues." | February 18, 2012 by ADOLFSSON BO GUSTAV Visit Date:February 15, 2012 Room: Service: Facilities: Location: "I was very impressed of the sauna, which I enjoyd very much" | Booking service was good., December 4, 2011 by Tan Ang Nam Visit Date:November 30, 2011 Room: Service: Facilities: Location: "Everything was great. Staff are polite and very helpful. The only negative comment I have is the free wifi. You can only get the free wifi at the hotel lobby." | Staff at sawadee are the best I would never use another site for Thailand I always recommend to all our friends., April 27, 2011 by Mr Stephen Ski Visit Date:April 23, 2011 Room: Service: Facilities: Location: "This is my wife s 6th vist to Amari Atrium its still the best we had family holiday for 6nights 3rooms 3children parents and grandparents us we all loved our say best value for money. Lesley,Stephen & family. Apr 2011" | very good. they are very helpful. They arranged our reservation in a very good nice and kind way., January 28, 2011 by Aki Matin Blomberg Visit Date:January 19, 2011 Room: Service: Facilities: Location: "I visited Thailand january 2011. We were 3 persons and had 2 rooms att hotel Amari Atrium in Bangkok. I use wheelchair. there is all facilities for person who use wheelchair too." | September 24, 2010 by Asaf Weisbeker Visit Date:September 20, 2010 Room: Service: Facilities: Location: "perfect hotel...every thing there is nice.very good personal." | Excellent, September 17, 2010 by Barry Paul Fealey Visit Date:September 14, 2010 Room: Service: Facilities: Location: "Very good hotel and excellent service" | great booking service only disappointment was hotel stated they had not been advised of our special requests, April 17, 2010 by Mr Steven McWilliams Visit Date:April 11, 2010 Room: Service: Facilities: Location: "Hotel a bit further out than we expected however on saying that staff were excellent and ensured a comfortable stay as well as our safey." | February 20, 2010 by Faramarzi Visit Date:February 18, 2010 Room: Service: Facilities: Location: "Superior rooms should be renovated. i give 2,5 stars to rooms but the lobby was ok, I belive you can get better hotel with that money," | the booking service was fantastic. Itr was my first time using it and i will use it again in the future, for sure., February 20, 2010 by Jorge Manuel Pinto Ferreira Faustino Visit Date:February 15, 2010 Room: Service: Facilities: Location: "Very good hotel. The room was great (we got an upgrade, so we stayed in a superiror room), the pool and sundeck also good, breakfast very good.Two only cons: skytrain is far away, so you have to use taxi more often (and, in the rush hours, it can be bad), and staff is not very friendly (except the ladies in the gym/swimminbg pool area) <span style="display:none">[R24 integr.ERR:escaping]</span>" | The booking service is fast and efficient., November 2, 2009 by Christopher Mar & Soh Lan Lim Visit Date:October 23, 2009 Room: Service: Facilities: Location: "The Amari Atrium is a lovely hotel.The room that we stayed in was large, beautiful and clean. We could not fault the service. Overall, we had a very pleasant stay." | The lady who booked us in was so helpfull took care of all our needs,2nights only due to export business., October 20, 2009 by Laslay Ski Visit Date:October 15, 2009 Room: Service: Facilities: Location: "The best my rating would be 10 out of 10 my previous stay was 8years ago and it has not changed staff and hotel is the best standed I could not fault anything its a hotel that you never want to leave. Lesley & Stephen Ski" | always good as usual!, August 7, 2009 by Craig Hammond Visit Date:July 24, 2009 Room: Service: Facilities: Location: "I have stayed at the amari atrium 5 times now and never once have i been welcomed back or recognised as a return guest. This is not good customer service skills. I also disagree with your policy of taking a credit card imprint for 3000 baht for the telephone and minibar. You should be able to turn the phone off and empty the minibar or lock it rather than inconvenience the guest - again customer service failure. No efforts were made to my request. The cost is not the problem, it is also you returning the 3000 15 days later when on credit card! appalling. An english lesson can be learned in this case, those staff checking in should simply state \ may I have a credit card for incidentals\ , not mention telephone, minibar straight out. The credit card is a world wide accepted policy on checking in. Cash you return on departure, credit card you keep peoples money for 15 days. I am in the 5 star hotel industry and you can return someones money as fast as you take it. You need to update your customer service practices on a large scale, otherwise you are simply providing rooms and procedures, no fine touches and no customer service in any way. \r\nYour staff at the door are always trying to push tours onto people when simply asked for a taxi. Guests will ask for tours if they want it! They also try to make money for the metered taxis by quoting you the fare costs normally 200 baht higher than the metered cost! always!\r\n\r\nI hope on my 6th visit to you i will be recognised! <span style="display:none">[R24 integr.ERR:escaping]</span>" | very good and fast., July 30, 2009 by Neerav Shah Visit Date:July 20, 2009 Room: Service: Facilities: "The hotel is very nice and modern. the staff is very courteous and helpful. they have free shuttle bus services to many places in bangkok. the concierge especially is wonderful. Enjoyed my stay here. <span style="display:none">[R24 integr.ERR:escaping]</span>" | Booking service was convenient and we had no problems. Excellent service., July 19, 2009 by Fatima Visit Date:July 16, 2009 "The hotel was excellent. The only problem we encountered was that we had to request for our room to be cleaned everyday. The hotel is very tidy and the breakfast was excellent. The hotel is not very close to the city and with traffic it can take a long time to get places. Check out was smooth <span style="display:none">[R24 integr.ERR:escaping]</span>" |
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